About | BöN

Last updated: October 2026

This Privacy Policy explains how we collect, use, share and protect your personal data when you visit netfjk.com, contact us or place an order with us. We process personal data in line with the EU General Data Protection Regulation (GDPR) and the applicable German data protection laws.

1. WHO IS RESPONSIBLE FOR YOUR DATA

The controller responsible for the processing of your personal data is:

LN E Commerce UG (haftungsbeschränkt)

Am Rabenecksiek 5

32139 Spenge

Germany

Managing Director: Lennart Niehausmeier

Email: support@netfjk.com

Phone: +49 163 1017945

If you have any questions about this Privacy Policy or about how we handle your data, you can contact us at any time using the details above.

2. PERSONAL DATA WE COLLECT

Information you give us

Contact details, such as your first and last name, delivery and billing address, email address and phone number.

Order details, such as the products you buy, the shipping option you choose, order dates and your order history.

Payment information. Payments are processed by our payment service providers. We do not store your full card or bank account details ourselves.

Account details, such as your login email and password, if you create a customer account.

Communications, such as the messages you send us by email or phone and any information you share with us when asking a question, giving feedback or making a return.

Marketing preferences, such as whether you have signed up to our newsletter.

Reviews and content you choose to submit to us.

Information collected automatically

When you visit netfjk.com, certain technical information is collected automatically, such as your IP address, browser type and version, operating system, device type, language settings, the pages you visit, the date and time of your visit and the website you came from. Some of this information is collected through cookies and similar technologies, as explained in section 6.

3. HOW AND WHY WE USE YOUR DATA

We only use your personal data where there is a legal basis for doing so.

To process and deliver your order (Article 6(1)(b) GDPR)

We use your contact, order and payment details to accept and process your order, take payment, ship your products, send you order and shipping confirmations, handle returns and withdrawals, and deal with any warranty claims.

To answer your questions (Article 6(1)(b) and (f) GDPR)

When you contact us, we use your data to respond to your request and help you as quickly as possible.

To run and protect our website (Article 6(1)(f) GDPR)

We have a legitimate interest in providing a website that works properly, is secure and can be improved over time. For this we process technical data, for example to prevent fraud and misuse, fix errors and keep our systems safe.

To send you our newsletter (Article 6(1)(a) GDPR)

We only send you marketing emails if you have given us your consent. Where permitted by law, we may also send existing customers information about similar products by email (Article 6(1)(f) GDPR in connection with Section 7(3) of the German Act against Unfair Competition). You can unsubscribe at any time using the link in every email or by writing to us.

For analytics and advertising (Article 6(1)(a) GDPR)

With your consent, we use cookies and similar technologies to understand how visitors use our website and to show relevant advertising on other platforms, such as social media.

To meet our legal obligations (Article 6(1)(c) GDPR)

We process and store certain data because we are required to by law, especially under German commercial and tax law, and to respond to lawful requests from authorities.

4. WHO WE SHARE YOUR DATA WITH

We never sell your personal data. We only share it where this is necessary for the purposes described above, with:

Our website and shop platform provider, which hosts netfjk.com and stores the data needed to run our shop.

Payment service providers, which process your payment. They act under their own data protection terms when processing payment data.

Shipping carriers, which receive your name and delivery address, and where needed your email address or phone number, so they can deliver your parcel and inform you about its delivery.

Email and IT service providers, which help us communicate with you and run our business.

Analytics and advertising partners, but only if you have given your consent.

Tax advisors, lawyers and authorities, where necessary for our legal obligations or to establish or defend legal claims.

Our service providers process your data only on our instructions and are contractually obliged to protect it.

5. TRANSFERS OUTSIDE THE EU

Some of our service providers may process data outside the European Union or the European Economic Area, for example in the United States. In these cases we make sure that appropriate safeguards are in place, such as an adequacy decision of the European Commission (including the EU US Data Privacy Framework) or the EU Standard Contractual Clauses.

6. COOKIES AND SIMILAR TECHNOLOGIES

Cookies are small text files that are stored on your device when you visit our website.

Essential cookies are needed for our shop to work, for example to keep items in your shopping cart, to complete the checkout and to keep the website secure. We use these on the basis of our legitimate interest and Section 25(2) of the German Telecommunications Digital Services Data Protection Act (TDDDG).

Analytics and marketing cookies are only used if you agree to them in our cookie banner (Article 6(1)(a) GDPR and Section 25(1) TDDDG). You can change or withdraw your consent at any time through the cookie settings on our website or by deleting cookies in your browser.

7. HOW LONG WE KEEP YOUR DATA

We keep your personal data only for as long as it is needed for the purpose for which it was collected. Order and invoice data must be kept for the statutory retention periods under German commercial and tax law, which can be up to ten years. Data used for marketing is kept until you unsubscribe or withdraw your consent. Messages you send us are deleted once your request has been fully resolved, unless we need to keep them for legal reasons.

8. YOUR RIGHTS

Under the GDPR, you have the right to:

Request access to the personal data we hold about you (Article 15 GDPR).

Have incorrect data corrected (Article 16 GDPR).

Have your data deleted, unless we are required to keep it (Article 17 GDPR).

Restrict how we process your data (Article 18 GDPR).

Receive your data in a structured, commonly used and machine readable format (Article 20 GDPR).

Withdraw any consent you have given at any time, with effect for the future (Article 7(3) GDPR).

Right to object (Article 21 GDPR)

Where we process your data on the basis of our legitimate interests, you have the right to object at any time for reasons arising from your particular situation. You can object to the use of your data for direct marketing at any time without giving reasons.

To exercise any of these rights, simply email us at support@netfjk.com. We may ask you to confirm your identity before we respond.

9. RIGHT TO COMPLAIN

If you believe that our processing of your data breaks data protection law, you have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is the State Commissioner for Data Protection and Freedom of Information of North Rhine Westphalia (Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein Westfalen). You may also contact the authority in the place where you live or work.

10. DATA SECURITY

We use appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. Our website uses SSL/TLS encryption, which you can recognise by the lock symbol in your browser. No method of transmission over the internet is completely secure, but we continuously work to keep your data safe.

11. CHILDREN

Our shop is not directed at children under the age of 16, and we do not knowingly collect personal data from them.

12. LINKS TO OTHER WEBSITES

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites. Please read their own privacy policies.

13. CHANGES TO THIS PRIVACY POLICY